Nectory Status
Real-time status and uptime history for every Nectory service.
Active
Media upload service unavailable
We are investigating reports of media uploads failing. Engineers are actively working on the issue.
We have identified the root cause as an upstream storage provider outage. Failover is in progress.
Monitoring detected failure rate spike on media upload endpoints. Incident opened.
Elevated latency on Analytics and Search
A fix has been deployed. Response times are improving and we are monitoring for full recovery.
Root cause identified as a degraded database read replica. Traffic is being rerouted.
Investigating elevated p95 latency on Analytics queries and Search response times.
Upcoming
Scheduled maintenance
Webhook infrastructure upgrade
We will be migrating the webhook delivery system to a new infrastructure provider for improved reliability and throughput. Webhook deliveries may be delayed or queued during the maintenance window. No data will be lost — all events will be delivered after the window closes.
Database maintenance — read replica rotation
Routine read replica rotation to apply pending database engine updates. Analytics queries and Search may experience brief slowdowns during the window. No data loss expected.
Services
Component status
Overall uptime
Last 90 days
Avg response time
Healthy services only
Incidents
Last 90 days
Avg resolution
Per resolved incident
History
Past incidents
Search service outage
Search is fully restored. A post-mortem will be published within 48 hours.
Fix deployed. Search results returning normally. Continuing to monitor.
Search indexer process entered a crash loop following a bad deployment. Rollback initiated.
Elevated media upload latency
Upstream provider confirmed resolution. Latency has returned to normal.
Identified as an upstream storage provider issue. Waiting on provider mitigation.
Investigating reports of slow media uploads. API is accepting requests but response times are elevated.
Authentication service degraded
Authentication is fully operational. Login and signup flows confirmed stable.
Deployed hotfix for token validation bottleneck. Monitoring recovery.
Investigating elevated login failure rate. Users may experience intermittent issues signing in.
Wiki hosting elevated response times
Edge cache has fully propagated. Wiki response times are back to normal.
Cache warm-up in progress. Response times improving but still above target.
A cache eviction event caused a thundering herd on origin servers. Mitigation deployed.
Search indexing delay
Indexing resumed normally. All pages are searchable.
Rolled back deployment. Search index updates resuming.
A deployment rollout caused search index updates to pause. Newly published pages temporarily unsearchable.
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